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The cow is pushing the woman
(or my observations of a comprehension test)
I have now spent several days, spread over a few months, alongside
the speech and language therapists at Addenbrooke's Hospital. I
have observed the versatility of approach and adaptability of the
therapists during their work with patients. Each patient is an individual,
their circumstances personal and unique and their medical condition
variable. This necessitates an open-minded approach to all sessions
and an understanding and empathy with the human condition.
From my observations of speech therapy sessions, I realise that
I frequently make assumptions during everyday conversation - assumptions
that my words are not only heard but also understood. It is quickly
apparent that, particularly in the surroundings of a hospital (and
notwithstanding everyday situations) communication must generally
be clear and corroborated.
One of the first appointments I attend, shadowing a therapist on
the rehabilitation ward, is to witness a comprehension test. The
patient is an elegant lady of mature years with an air of alertness
and intelligence. The test involves looking at a set of pictures
in a book - four to a page - whilst the therapist reads out a phrase.
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The patient then has the task of indicating which of the four pictures
accurately illustrates the spoken words. As the test progresses,
each spoken phrase is constructed with subtle grammatical differences
and the complexity of these phrases increases as the patient proceeds
through the book. The test is simple and straightforward, the focus
directed solely at language and the comprehension of the nuances
of grammar. The language is isolated and pure, which, along with
the increase in complexity of grammar provides total focus on the
words.
The pictures are presented in an unsophisticated style - basic line
drawings - and show four closely related pictures of similar actions.
For example, the phrase 'the cat is asleep on the rug' is linked
to four pictures of a sleeping cat in four different places in a
room - one of these being the rug. The simplicity in the presentation
of these images serves to reinforce the need to understand the language
element of the test. Some of the drawings depicted however, do require
an open mind to everyday experience. "The cow is pushing the
woman" does, I note, bring a smile to the patient's lips.
As the test progresses and with the turning of each page, I realise
I too am inwardly selecting the most appropriate picture to match
the spoken words. At times, I find I am struggling to make an accurate
choice. However, if the patient seems unsure of their response,
I hear the therapist gently prompting. The therapist keeps a note
of the patient's answers together with relevant observations during
the session. It is clear, as I watch this patient capably turn the
pages to progress through the book, that she has coped admirably
with the short session. To my uneducated eye she has completed the
tasks asked of her with energy and concentration.
This early experience is in stark contrast to a later shadowing
session - in this case with a patient who, on first meeting, gives
out clear physical signs and body language that they understand
the therapist's requests. Smiling, nodding and gesturing affirmatively
they give the outward appearance of being totally in tune with their
environment and the events within it. Small clues however reveal
that this appearance is misleading. The positive nodding that is
a physical reply to the question 'Have you eaten lunch today? "
belies the fact that this patient has not yet eaten lunch and is
on her way to the dining room. Presence of social signals is, I
learn, no guarantee of the comprehension of contextual information.
Assumption is easily done. In everyday life we respond to even the
most minute clues in our fellow humans. We take cues from others'
reactions and responses and act accordingly, tempering our own responses
to an appropriate level or area. I am aware that all the therapists
I have observed employ the full armoury of senses in their approaches
to their patients; direct eye contact, clear speech, visual stimuli,
sensory stimuli, simple vocabulary and directness. How responsible
are we, those who take our skills for granted, for expecting, assuming
and perhaps even judging others in their responses.
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